Managed Services

Based on our suite of traditional services, Contingent delivers a diverse array of managed services such that a Client can build a program that fits exactly what they need and pay monthly instead of up front. Our business is not constrained by agency, distributor or reseller relationships with telephone companies or hardware manufacturers. We believe in looking out for our Clients without any distraction. We are your Trusted Advisor and as such can build a suite of managed services completely independent of third party influence. We have extensive experience with hundreds of vendors, carriers, suppliers that allow us to deliver truly customized solutions to fit your exact needs. Using a "building block" approach, a Client who has competencies on staff that they want to leverage, can pick and choose fully managed activities that perfectly compliment their strengths. Here is an overview of the EverWorX "building blocks" and associated activities that can be assembled to deliver the "perfect managed service".

Managed Network Services
Managed Repair and Maintenance
Managed Staffing

Features

• Coverage throughout North America
• 100% Uptime Service Guarantee
• Most flexible and comprehensive managed offering available
• Perfect fit for thinly staffed IT departments
• NO up front costs
• NO dealing with telecom providers before, during and after deployment
• Price optimization through network diversity
• Universal, platform and carrier independent Service Levels
• Transparent hardware warranties for the life of the contract
• Fast deployments with best coverage and widest variety of telecommunications choices
• NO fear of telecom carrier or hardware vendor bias (we are not an agent for anyone)
• Fully customizable designs specifically for unique business issues

Benefits

• Universal Uptime Service Guarantee
• Reduced downtime
• Single Point of Escalation
• One invoice
• Fully customized cost effective network designs
• Best-in-class hardware, software and telecommunications services
• Flexibility

How to Decide if EverWorX is for You

If you answer yes to any of the following questions, you may want to consider EverWorX:

• Are you considering a WAN upgrade to save money and/or improve performance of your network-dependent applications?
• Are you struggling with finding coverage for broadband services in all of your locations?
• Do you suffer from network performance problems from your current services?
• Are you trying to support a disperse network with a limited number of professionals?
• Do you have trouble getting fast and accurate response to remotely located problem sites?
• Do you want to consider a VPN but are not sure how to implement it affectively?
• Are trouble calls overwhelming your staff?
• Are you tired of dealing with sluggish telephone company support organizations?
• Are you looking for ways to reduced fixed costs and overhead without sacrificing support service for your sites?

Diagram of IPSEC VPN Featured in April 2007 Stores Magazine Article